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BSBADM302A PRODUCE TEXTS FROM NOTES |
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This unit covers taking notes from an oral or printed source and producing an accurate text from the notes. |
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- Take notes
- Transcribe notes
- Edit and revise text
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BSBADM304A DESIGN AND DEVELOP TEXT DOCUMENTS |
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The unit covers design and development of predominantly text-based documents using advanced features of document design software. |
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- Use safe work practices
- Establish parameters for text document design and structure
- Design text documents
- Produce text documents
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BSBADM305A CREATE AND USE DATABASE |
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This unit covers the creation of simple data tables, forms, reports and queries to create a simple database that is used for storage and retrieval of information. |
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- Use safe work practices
- Create simple databases
- Create simple database queries
- Use simple databases
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BSBADM306A CREATE ELECTRONIC PRESENTATIONS |
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This unit covers the design of electronic presentations for speakers, self-access and on-line access. |
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- Use safe work practices
- Prepare presentation
- Produce presentation
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BSBADM307A ORGANISE SCHEDULES |
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This unit covers managing appointments and diaries for personnel within the organisation, using both manual and electronic diary/appointment systems. |
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- Establish schedule requirements
- Manage schedules
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BSBCMN301A EXERCISE INITIATIVE IN A BUSINESS ENVIRONMENT |
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This unit covers the skills and knowledge required to exercise initiative and influence others in a business environment. It includes making decisions in accordance with organisational requirements. |
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- Model high standards of business practices
- Influence individuals and groups positively
- Make informed decisions
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BSBCMN302A ORGANISE PERSONAL WORK PRIORITIES AND DEVELOPMENT |
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This unit covers the skills and knowledge required to organise own work schedules, monitor and obtain feedback on work performance, and maintain required levels of competence. |
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- Organise and complete own work schedule
- Monitor own work performance
- Develop and maintain own competence level
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BSBCMN305A ORGANISE WORKPLACE INFORMATION |
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This unit covers the skills and knowledge required to gather, organise and apply workplace information in the context of an organisation's work processes and information management systems. |
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- Collect and assess information
- Organise information
- Review information needs
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BSBCMN310A DELIVER AND MONITOR A SERVICE TO CUSTOMERS |
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This unit covers the skills and knowledge required to identify customers' needs and monitor a service provided to customers. |
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- Identify customers' needs
- Deliver a service to customers
- Monitor and report on service delivery
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BSBCMN311A MAINTAIN WORKPLACE SAFETY |
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This unit is concerned with OHS responsibilities of employees with supervisory responsibilities to implement and monitor the organisation's Occupational Health and Safety policies, procedures and programs in a small team to meet legislative requirements. |
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- Assist incorporation of Occupational Health and Safety policy and procedures into the work team
- Support participative arrangements for the management of Occupational Health and Safety
- Support the organisation's procedures for providing Occupational Health and Safety training
- Participate in identifying hazards and assessing and controlling risks for the work area
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BSBCMN312A SUPPORT INNOVATION AND CHANGE |
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This unit covers the skills and knowledge required to contribute ideas for improved work practices and to support the implementation of innovative work practices to effect change. |
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- Clarify ideas to improve work practices
- Advise on innovative work practices
- Support implementation of new work practices
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BSBFLM303B CONTRIBUTE TO EFFECTIVE WORKPLACE RELATIONSHIPS |
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This unit specifies the outcomes required to gather information and maintain effective working relationships and networks, with particular regard to communication and representation. |
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- Seek, receive and communicate information and ideas
- Encourage trust and confidence
- Identify and use networks and relationships
- Contribute to positive outcomes
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