Course Benefits:

	Management of time - handling the time stamp
	Answer calls delightfully and professionally
	Recruiting/Hiring/Inducting
	Supervision for extra productivity
	Training meetings and more - The How To's
	Coaching/Counseling team members for improved productivity
	Goal setting and Goal getting skills for target achievement
	Motivation of your team and yourself - The How To's
	Self Management – Management vs Leadership

	All Sales Managers, Supervisors and Team Leaders
	General Managers
	Company owners and small business owners

You will, by attending

	Gain confidence in knowing what your job is and how to do it
	Learn how to coach / counsel your sales team for maximum results
	Increase productivity through proper planning and execution of the plan
	Become the Manager your team would like to excel for.
	Discover how to hold your team members accountable for predetermined targets
	Understand the hiring and induction process
	Determine the "Success" ways to motivate your team
	Knowing the traits of Leadership

	How to increase your own productivity
	The qualities of a winning Sales Manager and effective Leader
	New behaviour that achieves greater results … easily
	Become the Manager your team would like to excel for.Goal Setting/Goal Getting and Performance Measuring
	Effective recruiting strategies and training programs
	How to Motivate and Counsel Salespeople
	Getting your team to "Level 10" and staying there!
	Plus much, much more!

On completion, the participant will have the keys to operating as a "Magnificent Manager" plus an in-depth manual for constant review.

Tuition includes:

	An in-depth Manager's workbook covering all the training materials
	A certificate of attainment for competencies covered for RTO #6854
	Complimentary refreshments daily at morning tea, afternoon tea
	Lunch served on all days
	An atmosphere where leading is fun

A fun learning experience where you will build powerful skills and confidence in the person using the phone and at the same time build a great first impression for your company. The Telesales program covers 8 powerful, fun ways to develop professional phone skills and become a professional on the telephone.

Tuition
Normal: $1295
Early bird: $895

Upcoming Training Dates

Please call (02) 9700 9333 for next convenient date.

Testimonials

"Easy to understand, and lots of fun" Alan Cooper, Pabs Furniture Rental, NSW

"David Jackson is on of the most professional presenters I have met"
Andrew McArdle, Ian Parker Motors, NSW

"Always entertaining" Steve Robson, Tynan Motors, NSW.

"Very fun to be with" Paul D'Alessandro, FCL Transport, NSW

"I am more than impressed and learned heaps" Nick Hayes, Bill Buckle Toyota, NSW