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Telephone Script Book - Automotive Industry
The New Breed Of Sales Manager
Understanding & Influencing Other
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The Book of Good Manners
Investment: $13

The Book of Good Manners....is a complete and authentic authority on every single phase of social usage as practiced in America. The author has compiled the matter in dictionary form in order to give the reader the desired information as briefly and clearly as possible, and with the least possible effort in searching through the pages.

Book Excerpts:

ACCEPTING OR DECLINING INVITATIONS. See INVITATIONS, ACCEPTING OR DECLINING.

ACCIDENTS. See STREET ETIQUETTE--MEN--ACCIDENTS.

ADDRESS. The address of a person may be stamped on the stationery.

If the address is stamped, it is not customary to stamp also the crest or monogram.

ADDRESSING ENVELOPES. MEN. A man should be addressed as Mr. James J, Wilson, or James J. Wilson, Esq. Either the Mr. or the Esq. may be used, but not the two together.

The title belonging to a man should be given. It is not customary to use Mr. or Esq. when Jr. or Sr. is used.

WOMEN. A woman's name should always have the Miss or Mrs.

A woman should never be given her husband's official title, as Mrs. Judge Wilson.

If a woman has a title of her own, she should be addressed as Dr. Minnie Wilson,
when the letter is a professional one. If a social letter, this should be Miss Minnie
Wilson, or Mrs. Minnie Wilson.

ADDRESSING AND SIGNING LETTERS. All answers to invitations should be addressed to the party issuing them.

Letters to a woman who is a comparative stranger may begin My dear Mrs. Wilson,
and to a closer acquaintance Dear Mrs. Wilson.

Letters to a man who is a comparative stranger may begin My dear Mr. Wilson,
and to a closer acquaintance Dear Mr. Wilson.

For forms of addressing persons with titles, as Mayor, see under that title--as, Mayor,
Governor.

The letters may end, Sincerely yours, or Very truly yours, or I remain yours with
kindest regards.

The signature of a man should be John J. Wilson or J. Jones Wilson.

An unmarried woman should sign social letters as Minnie Wilson, and a business letter
as Miss Minnie Wilson. A married woman should sign a social letter as Agnes Wilson.
In signing a business letter, a married woman may either sign her name Mrs. Agnes Wilson, or, preferably, Agnes Wilson (Mrs. John Wilson)


AFTERNOON CALLS. These should be made between three and half-past five, and if possible on regular at home days.

In making an afternoon call a man should wear the regulation afternoon dress.

 
 
Please enjoy.
 
David Jackson CSP
"The Sales Doctor"

 
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